// LEGAL
Terms of Service
Last updated: 17 August 2026
Sample copy included with the Syncflow template. Replace it with your own terms, reviewed by your legal counsel, before you launch.
Agreement to these terms
By creating a Syncflow account or using the service you agree to these terms. If you agree on behalf of a company, you confirm you have the authority to do so.
Your account
You are responsible for the accuracy of your account details and for everything that happens under your credentials. Tell us promptly if you suspect unauthorised access.
Plans and billing
Subscriptions are billed monthly or annually in advance. Fees are non-refundable except where the law requires otherwise. We give 30 days’ notice before any price change.
Acceptable use
Do not use Syncflow to send unsolicited bulk email, to scrape third-party systems, to bypass rate limits on connected platforms, or to store data you have no right to process.
Your data stays yours
You keep all rights to the data you bring into Syncflow. We process it only to provide the service and to meet our obligations under this agreement.
Availability and support
We target 99.9% monthly uptime on paid plans, and 99.99% with a two-hour response commitment on Enterprise. Planned maintenance is announced at least 48 hours in advance.
Our intellectual property
The Syncflow product, brand, and documentation remain ours. These terms grant you a limited right to use the service, not to copy or resell it.
Suspension and termination
You can cancel at any time from the billing screen. We may suspend an account that breaches these terms or puts the service at risk, and we explain why when we do.
Disclaimers
Syncflow coordinates third-party calendars and CRMs. We cannot guarantee those systems stay available or that their data is accurate, and the service is provided without warranties beyond those stated here.
Limitation of liability
To the extent permitted by law, our total liability is capped at the fees you paid in the twelve months before the claim. Neither party is liable for indirect or consequential loss.
Changes to these terms
We may update these terms as the product changes. Material changes are announced by email at least 14 days before they take effect.
Contact
Questions about these terms: hello@syncflow.com
